Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from syalz.com or contact us at hello@syalz.com.

1. Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including your:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Referring websites or search terms

  • How you interact with the site

We call this Device Information.

We collect Device Information using:

  • Cookies – small data files with anonymous identifiers. Learn more: All About Cookies

  • Log files – track actions on the site (IP, browser, ISP, referring/exit pages, timestamps)

  • Web beacons, tags & pixels – electronic tools that record browsing behavior

Order Information:
When you make (or attempt to make) a purchase, we collect:

  • Name

  • Billing & shipping address

  • Payment information (credit card, PayPal, etc.)

  • Email address

  • Phone number

Together, Device Information + Order Information = Personal Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Fulfill your orders (payment, shipping, confirmations)

  • Communicate with you

  • Screen for risk or fraud

  • Send updates and offers (if you opt in)

We use Device Information to:

  • Detect fraud and threats (especially IP-related)

  • Improve and optimize our site

  • Analyze customer behavior and marketing performance

3. Sharing Your Personal Information

We share data with trusted partners to run our store and improve your experience:

We may also share personal data if required by law, court order, or to protect our rights.

4. Behavioral Advertising

We may use your Personal Information to show you relevant ads on platforms like Facebook or Google.

Learn more: Network Advertising

Opt-out options:

5. SMS Marketing & Cookies

Our site uses cookies to track cart activity (including abandoned carts). This info helps us send SMS reminders.

  • We never sell or share your SMS opt-in with unrelated third parties.

  • We may share SMS data (opt-in status, phone number) with vendors that help deliver messages (carriers, platforms, etc.).

6. Do Not Track

We do not alter our data collection practices in response to browser "Do Not Track" signals.

7. Your Rights (EU Residents)

If you are in the EU, you have the right to:

  • Access the data we hold about you

  • Request corrections, updates, or deletion

We process data to fulfill contracts (orders) or pursue legitimate business interests.
Note: your data may be transferred outside the EU (including to the US and Canada).

8. Data Retention

We keep Order Information unless you request deletion.

9. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes.

10. Minors

The site is not intended for individuals under 18.

11. Contact Us

If you have questions, or want to file a complaint, contact us:

📧 hello@syalz.com